Brumatedeals Terms of Purchase

By placing an order on Brumatedeals.com (the “Website”) for our innovative insulated tumblers, drinkware, coolers, or other products (the “Products”), you agree to be bound by the following Terms of Purchase (“Terms”). Please read these Terms carefully before completing your purchase—they govern the legal relationship between you (the “Customer”) and Brumatedeals (the “Company”). If you do not agree to these Terms, do not place an order on our Website.

1. Order Placement & Acceptance

Order Submission: When you submit an order through our Website, you are making a binding offer to purchase the Products listed in your order. All orders are subject to acceptance by Brumatedeals.
Order Confirmation: You will receive an automated email acknowledgment immediately after submitting your order (this is not an acceptance). We will send a formal order confirmation email once we verify payment and process your order—this email constitutes our acceptance of your offer, and a binding contract will be formed at this point.
Order Modifications/Cancellations: We reserve the right to cancel or modify orders at our discretion (e.g., due to product unavailability, pricing errors, or suspicious activity). If we cancel your order after payment, we will issue a full refund to your original payment method within 5-10 business days. You may request to cancel or modify your order only if it has not yet been processed (contact [email protected] immediately—processing typically begins within 1 business day of order submission).

2. Pricing & Payment

Currency: All product prices, fees, and charges on the Website are displayed in United States Dollars (USD). This is the sole currency accepted for payment, regardless of your location.
Pricing Accuracy: We strive to display accurate pricing on our Website, but errors may occur (e.g., typographical mistakes, system glitches). If we discover a pricing error after you place an order, we will notify you promptly—you may choose to proceed with the corrected price or cancel the order for a full refund.
Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods displayed at checkout. By providing payment information, you warrant that you are authorized to use the payment method and that all details are accurate.
Taxes: Product prices do not include applicable customs duties, taxes, or import fees for international orders. These fees are the sole responsibility of the Customer and will be collected by your local customs authority (see Section 4 for details).

3. Shipping & Delivery

Processing Time: All orders are processed within 1-3 business days (Monday-Friday, excluding holidays) after payment confirmation. Processing time does not include delivery time.
Delivery Timeline: We offer free worldwide shipping on all orders (no minimum purchase required). Standard delivery takes 6-12 business days from the date of order processing, regardless of your location. Delivery times are estimates and may vary slightly due to customs processing, remote locations, or peak seasons.
Order Tracking: A unique tracking number will be provided via email once your order ships. You can track your package through our Website’s “Order History” or the logistics provider’s platform. Tracking information may take 24-48 hours to activate.
Delivery Responsibility: Risk of loss or damage to the Products passes to you upon delivery. Please inspect the package upon receipt—report any damage or missing items to [email protected] within 48 hours of delivery.

4. Customs & Import Regulations

International Orders: For orders shipped outside the United States, you may be subject to customs duties, taxes, or import fees imposed by your country’s customs authorities. These fees are not included in your order total and are your sole responsibility.
Customs Compliance: We provide all necessary documentation (commercial invoice, product descriptions) to facilitate customs clearance. You agree to comply with all import regulations of your country—we are not liable for delays, seizures, or additional charges due to non-compliance.

5. Returns & Refunds

Return Period: You may return unused, undamaged Products in their original packaging for a full refund within 60 days of delivery. Customized products (e.g., engraved items) are non-returnable unless defective.
Return Process: To initiate a return, contact [email protected] with your order number and reason for return. We will provide a pre-paid return label (global coverage) for eligible orders. Return shipping is free of charge for all customers.
Refund Timeline: Once we receive and inspect the returned Product (typically 3-5 business days after delivery to our warehouse), we will process your refund. Refunds are issued to the original payment method and take 5-10 business days to reflect in your account (processing times vary by payment provider).
Defective Products: If your Product is defective or damaged upon arrival, contact us within 48 hours of delivery. We will arrange a replacement or full refund at no cost to you—no need to return the defective item in most cases (photos of the issue may be required).

6. Product Availability

Stock Levels: Products are subject to availability. We reserve the right to limit quantities per order. If a Product is out of stock after you place an order, we will notify you and offer a refund or backorder option (with estimated restock dates).
Product Descriptions: We strive to provide accurate descriptions, images, and specifications for all Products. However, minor variations (e.g., color shades, dimensions) may occur due to manufacturing batches or screen display differences—these do not constitute a defect.

7. Limitation of Liability

Brumatedeals shall not be liable for any indirect, incidental, consequential, or special damages (e.g., lost profits, inconvenience) arising from your purchase or use of the Products, except as required by law.
Our total liability for any claim related to the Products or these Terms shall not exceed the total purchase price of the order in question.

8. Changes to These Terms

We may update these Terms from time to time to reflect legal changes, business practices, or product updates. The revised Terms will be posted on our Website with an updated “Last Updated” date. Your continued use of the Website or placement of orders after the update constitutes acceptance of the revised Terms.

9. Contact Us

If you have questions, concerns, or disputes related to these Terms of Purchase, please contact our customer service team:

Email: [email protected]
Response Time: We aim to respond within 24-48 business hours (Monday-Friday, excluding holidays).

By placing an order with Brumatedeals, you acknowledge that you have read, understood, and agreed to these Terms of Purchase in full.

— The Brumatedeals Team